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For Families

We are dedicated to ensuring that everyone in our care can live safe, happy and fulfilled lives. We also recognise the importance of personal choice and independence, and aim to boost the confidence and self-esteem of those in our homes.

How We Support You

The prospect of choosing a home for a family member can prove to be daunting and overwhelming. For many this is often uncharted territory. At Parkfield House, we understand this and believe in supporting each individual and their family in any way we can. You can count on our team to always be here to provide emotional or practical support. From the very beginning, we focus on working together with families to get to know each individual and understand their personal history.

Our staff teams and registered managers are specialists in supporting people with complex needs. We provide all our staff with an intensive training programme based on our years of experience and the latest research-based strategies. Our empathetic team will be there to provide you with all the answers and guidance you need. We will always look to involve you in the planning and delivery of your loved one’s care and support.

Visiting Arrangements

Parkfield House will try to encourage visits by relatives, friends and careers and will endeavour to make visits as successful as possible by being as flexible as possible. We will try to accommodate visitors at the most convenient time for both the patient and visitor. We ask that visitors avoid visiting at times of therapeutic activity. We will work hard to balance the needs of the visitors.

All enquiries should be passed to the Local Social Worker who will liaise with the relevant person’s local social services team